Shipping Policy

SHIPPING POLICY

Thank you for shopping at Futuraclub.com.co. We're committed to providing a smooth and reliable shipping experience across the United Arab Emirates (UAE). Please read the policy below for important information about how we process and deliver your orders.

🛒 Order Processing Time

  • All orders are processed within 1–2 business days (Sunday to Thursday).

  • Orders placed on Fridays, Saturdays, or public holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking details once your order has shipped.

🚚 Shipping Options & Delivery Time in the UAE

Shipping Method Estimated Delivery Time Cost
Standard Shipping 2–5 business days Free for orders over AED 250
Express Shipping 1–2 business days Calculated at checkout

Note: Delivery times may vary slightly depending on your location (e.g., Abu Dhabi, Dubai, Sharjah, etc.).

📦 Shipping Providers

We partner with trusted logistics companies such as Aramex, Fetchr, and DHL to ensure reliable and fast delivery across all Emirates.

🔍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp. You can track your shipment directly through the courier's website or tracking portal.

❗ Delivery & Address Accuracy

  • Please ensure all shipping details are accurate at checkout.

  • We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

  • If a package is returned due to a failed delivery attempt, we will contact you to arrange redelivery (additional charges may apply).

🧾 Duties & Taxes

  • All orders delivered within the UAE are inclusive of VAT (5%).

  • No additional customs or import fees will be charged on UAE deliveries.

📩 Questions or Support

Need help with your shipment or have any questions?

📧 Email: info@futuraclub.com.co