Privacy Policy

Privacy Policy

 At Futuraclub.com.co, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or shop with us.

By using our site, you agree to the terms of this Privacy Policy.

1. 📋 Information We Collect

We collect the following types of personal data:

a. Personal Identification Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Country/Region

b. Payment Information

  • Credit/Debit card details (processed securely via third-party payment gateways — we do not store card information)

c. Technical & Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. 🔧 How We Use Your Information

We use your personal data to:

  • Fulfill and manage your orders

  • Process payments securely

  • Provide customer support

  • Send order updates and promotional offers (if opted-in)

  • Improve site functionality and user experience

  • Comply with legal obligations

3. 🤝 Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Shipping carriers (e.g., DHL, Aramex, Servientrega) to deliver your orders

  • Payment processors (e.g., PayU, Stripe) for secure transactions

  • Marketing tools (e.g., email services, SMS platforms) if you opt in

  • Legal authorities when required by law or to protect our rights

4. 🍪 Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Understand site traffic and performance

  • Offer a more personalized shopping experience

You can control or disable cookies via your browser settings.

5. 🌍 International Data Transfers

If you are accessing our site from outside Colombia (e.g., UAE), your information may be processed in countries where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this policy.

6. 🔐 Data Security

We take reasonable precautions to protect your personal data:

  • SSL encryption on our site

  • Secure payment gateways

  • Regular security reviews and updates

However, no internet transmission is 100% secure. Please take care when sharing personal information.

7. 🧍 Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent to marketing communications

  • Request a copy of your personal data

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us at:
📧 Email: info@futuraclub.com.co

8. 📧 Marketing Communications

You can opt in or out of our promotional emails or SMS at any time. To unsubscribe, click the link at the bottom of the message or contact us.

9. 👶 Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such data being collected, we will delete it immediately.

10. 📄 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated at the top.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Futuraclub.com.co
📧 Email: info@futuraclub.com.co